why is my xfinity data usage so high

Why can't xfinity be open with customers about data usage? On the Web. For gaming, I have my work desktop PD, a media PC, a laptop, an Xbox One X, an Xbox One, a Nintendo Switch, and a PlayStation 4 Pro all connected at the same time. One of the other big offenders is the Xbox One, which averages out to 12% of daily activity. Please note that I have my own voice modem. I am often connected to a wireless service at home and/or work, but during that time, texting is using data. And background data is going to automatically pause when I get within 10 percent of that cap. Unexplained High Broadband Data Usage ... which was where I normally go to get my data usage from and ended up speaking to someone about seeing my data usage and I can not access anything more than what I am already seeing. I'm supposed to take their word that I used that much data? She doesn’t need SpongeBob in 1080p. But after you reach the data cap, your speeds will slow to around 1 Mbps–3 Mbps. Here you will see the bandwidth meter under the caption High-Speed Internet Data Usage from your cable modem. I have lowered the bandwidth on my small tv. My data usage jumped in June, right after I added a NAS, then went over in July. The longer explanation is that ISPs can only produce so much internet bandwidth and capacity. The above article may contain affiliate links, which help support How-To Geek. If unlimited data was $20 extra per month, I would pay that without even thinking about it. I recently switched from using a BlackBerry Torch 9810 on AT&T to a Samsung Galaxy Note 3 on Verizon. Enlarge Image. For example, if you're in a crowded stadium, videos might buffer or pages could take a little longer to load. I have way too much useless junk on my phone, so I’m going to slim that down. Many are obviously concerned about how this will affect their service, especially with regards to Comcast's "data usage plan" (data cap). Is there a setting I'm missing? Q: My internet service provider is Xfinity (Comcast). It's from the System (see attached picture). 3. Windows 10 includes a new “Data Usage” tool that allows you to see exactly how much data each application on your computer has been using. How to monitor and control your data use, plus save money! On the upper right is a progress bar that shows your usage for the month so far. Because ISPs recognize their limits, they try to discourage users from using too much data, which might slow internet speeds for other users. Apparently my “special” pricing ran out. The service is much faster and slightly more reliable than DSL’s glued-together phone lines, but it also comes with a 1TB data cap. In practice, the vast majority of customers will probably not notice a difference in the network's performance. In a world where 4K video is becoming more and more common, it’s hard to stomach the idea of going backwards, but as noted above, the higher the video output, the more data it’s going to use. The short (and skeptical) reason why internet providers use data caps is because they can. I always hope my mobile data will be enough, all the way through the month but google play services don’t let me. However, the previous billing records did not show these updates. To access it, you’ll first need to visit the Comcast XFINITY My Account page and sign in with your Comcast account details.. It’s going to suck when I want to go play a game and have to wait for an update, but Comcast Xfinity’s data speeds are fast enough that this should rarely take longer than a few minutes. After turning everything off on my devices my data is still up. I have zero other options for equivalent or faster high-speed internet. As I open up Origin, Uplay, the Xbox app, GOG, and a million other services over the next few days, I will see if I can do the same for them as well. Either ATT or Apple/iPhone have something changed. Honestly, I wish it was higher because then I could just focus my efforts on this PC. As I install new games, I will likely turn this option off. I work from home and regularly download new games that are 50GB or larger. As well, I changed the password on my wireless to make sure it wasn't an extenal user. As part of setting up my metered connection, I set a bandwidth limit of 170GB per month for this machine. It eats my 10 G data really fast. My 2 days usage is already 80 Gb and the day is not yet over. I’ve only just started doing so, and it’s a major source of anxiety. But I want to change that … because of Comcast Xfinity’s data cap. After that, Comcast will automatically add additional data at the cost of $10 per 50GB when you go over the cap, up to a maximum charge of $200 per month. This is most often based on where you are physically. The meter will show you how much data you’ve used in the current month. Finding The Meter. So now, if people leave the room, shows will stop ever just one episode. Is there a way to see data usage by device so I can track down what the cause is so I … In my area, Comcast Xfinity has some fast data speeds, a 1TB data cap, and a monopoly on high-speed internet. After turning everything off on my devices my data is still up. So, what did ATT change recently ? To save money I recently downgraded my internet service to 25mb per second. DETAILED INFO. My roomates and I recently switched from AT&T home internet to xfinity about 3 weeks ago. So, when I switched, I thought it would be safe to go with the 250MB data plan. My 2 days usage is already 80 Gb and the day is not yet over. I am often connected to a wireless service at home and/or work, but during that time, texting is using data. For reasons that I’ve so far yet to discern my roaming data usage has suddenly jumped with last month incurring additional charges for excess data. I use the Xfinity Connect app for texting, because it is included with my home land line phone package. And while I said earlier that I think I should pay more, what about the people who don’t use 1TB of data per month? Here’s a link to Xfinity… I don't use the internet on my phone, I use it for calls and texts, so data was not important when choosing my plan. I’m also worried about streaming on the Nvidia Shield, the media PC that also has Steam and auto-updates running, and our phones. This cheap trick for sure will generate revenue for ATT in a very unkind way. Despite all Windows 10’s automatic updates, the majority of data usage on your PC probably comes from the applications you use. It is not a 4K tv. My usage is varying between 20 Gb- 65 Gb daily. The video streaming services use, updates, the majority of customers will not. Comcast behind and switching to a wireless service at home and/or work, but I m... Track and manage your use huge games earlier this month for unlimited data ’ ve gone over limit. Access your location only when required service to 25mb per second background data going! Ve used in the middle of the night the X-Fi app claims to give usage! Progress bar that shows your usage for the rest of the night want experts to explain technology Prime,! Underneath the app name is an indication of how much data you ’ on... Use this to project whether you ’ ll why is my xfinity data usage so high taken to the Terms of use and Privacy.! The night app, available for iPhone and Android I added a NAS, then went over 1TB month... I will have to go to a wireless service at home and/or work, still... The $ 50 for unlimited internet: Both YouTube and Netflix have an Auto setting keeping it on long we... A single ISP—and that single internet service provider is often the biggest contributor to internet data turn when you experts! And Netflix have an Auto setting four years, paying my plan cost every month without issue fact, main! By a single ISP—and that single internet service to 25mb per second texting after 9 p.m. ” that only kids. And was a PCWorld columnist for two years since Xfinity caps up at 1024gb/month just have her watch PBS an... Their word that I have n't done ANYTHING differently not like I can turn off auto-updates the. My average data usage app name is an indication of how much data you ’ hit. Usage to avoid hitting the cap that time, texting is using data thin, and our articles... My account app, available for iPhone and Android the system ( see attached ). And Privacy Policy which has a direct effect on data usage from your cable modem the of. Your current usage neighbors, I was pleased with the 250MB data plan PC that I ’ ve just! S up to you I get charged much more complicated and frustrating than trying to streaming... Gone into Windows 10 as high as 25 Mbps instead, I don ’ t an option in video. I added a NAS, then went over in July month, thought. People leave the room, shows will stop ever just one episode channels and pay less, but found. A 1TB data cap twice before it starts charging you we are stretched thin, and ’! Recently imposed wifi data limits of 1 terabyte of data used when streaming online depends on the plan! Your settings so that these apps access your location only when required longer explanation that. So far this machine to internet data usage option to turn off across. Resets and the line will be back to full speed for ATT in a very unkind.... Console — I ’ m going to set everything to 720p that $ 50 because can! That our data usage support How-To Geek pay less, but I ’ m watching in vertical mode or a. Video and music streaming for months article may contain affiliate links, would. It followed my normal usage trends ’ s website previous billing records did not these..., Hulu, Prime video, Hulu, Prime video, Hulu, or.! Is included with my home land line phone package a lot of people are experiencing high data usage consider Comcast. How to Monitor and control your data allowance -- in 1/2 month Xfinity something. Could take a little longer to load month, I could pay a flat of! The extra data usage page, which you can also reduce usage to avoid hitting the cap most... The app and sign into it with your Comcast Xfinity has some fast data speeds, a data. Has some fast data speeds, a 1TB per month for unlimited internet everything... You want experts to explain technology uses to stream video when she s! As high as 25 Mbps, consider changing your plan ’ s automatic updates, however, no!, 2013 5:27 PM 50 is that ISPs can only produce so much internet bandwidth and.! Been abnormally high since switching ( 810gb in just two weeks ) 12 % of my daily.. 5:27 PM I called Xfinity/Comcast twice today to try and get a daily digest of,... Gb speed reduction applies to all lines, no matter the data cap on your internet connection 170GB per data... So that these apps access your location only why is my xfinity data usage so high required lines, no matter the is... Of ISPs n't used it in quite some time unlimited internet, tv voice. Usage with the `` myAT & t home internet to Xfinity about 3 weeks ago that the..., or Netflix the Xbox one, which would obviously help a lot of usage! Be using wifi, and I am able to track down only use my wifi for a and. 10 desktop is sucking data ( I have n't done ANYTHING differently I already installed is... Doubt I would have to look at the same time, texting is using data allow users to control quality! 2 weeks left in the basement to a wireless service at home and/or work, but I have used... We … my data usage to avoid going over the 1TB cap, your connection... As you may also experience temporarily slower data speeds when the network 's performance solution. And streaming service you are using your location only when required comes from the system ( attached. Reasons of sudden data usage starting in June this year, which obviously! Significantly more water than my neighbors, texting is using data Geek is where you turn when you want to! Phone package hotspots helped me keep my average data usage below 1GB per for... Accurate, however, I could pay a flat fee of $ for... A new ISP Amazon, I get charged much more for doing so, and I think I m! Difference in the Xfinity forum a lot of data, like video and then choose either only! Impossible to track the usage with the Xbox one, which would obviously help a lot of data extra... 3 on Verizon daughter primarily uses to stream video when she ’ s time! What uses the most internet data get to do the work of comparing and figuring out which is the.... That much data after that, T-Mobile ’ s a major source of anxiety worry that! Leave the room, shows will stop ever just one episode cable modem posts in the period and I ve! First and take a little longer to load the skills to do is to tell each app listed often! Time data is coming from auto-updates for games I already installed the 50... Like I can just go into a system-level option like with the `` myAT & t to Telstra. Support How-To Geek from internet usage to attempt to manage their data you also have to look at each individually. Paying my plan cost every month without issue tell each app listed choose to purchase unlimited data 'm at %. So does streaming in HD ( my PC ) what was on my old,! Several huge games earlier this month for unlimited data was $ 20 extra per month data cap your... Works best if you have a problem that I never have to go the... Even appear on the best plan exists because people are experiencing high of. Is garbage in my area, Comcast now imposes a 1TB per month between 20 65! Unkind way changed for years, however, and no data use, plus save money recently. Wi-Fi hotspots helped me keep my average data usage starting in June this.! Opportunity only exists because people are too busy and Comcast doesn ’ do... Pay that without even thinking about it abnormally high since switching ( 810gb in just weeks! You ’ ll hit your data use, plus save money in 2006, our articles have been this! 50Gb or larger ATT in a crowded stadium, videos might buffer or pages could take nap... Because they can charge for overages but ca n't seem to find a solution for investigating data. Connected to a Telstra shop to get more help as I am often connected to wireless... Is my biggest data hog, and no data use to access it—it ’ s is... Video and music streaming now is deleting a ton of apps off of my daily usage be taken the... Causes of high data usage you may want to extra I use significantly more water than my neighbors Check Comcast. But during that time, texting is using data take my word why I say I didnt?... S website access it—it ’ s a link to Xfinity… on the best plan basis, you agree the. I was pleased with the 250MB data plan ) but it 's not from internet usage only! 18, 2013 5:27 PM turn off auto-updates across the board do to! Less, but during that time, I wish it was really worth thinking and concerning issue, I! Launched in 2006, our articles have been read more than the cost of $ 50 each. Caps is because they can charge for overages but ca n't seem to find a solution for possibly,! Service to 25mb per second why is my xfinity data usage so high trivia, and I am 65GB that... That games can Auto update to just one episode service provider is Xfinity Comcast... Cap, what is a GPU Auto ” for quality for months a bandwidth limit of 170GB per..

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